KANSAI AREA PASS

Kansai region

Explore Japan's cultural and spiritual capital Kansai. This multifaceted region offering visitors both the discovery of a multitude of World Heritage Sites and the urban excitement of cities like Osaka and Kobe.

Travel at your own pace and visit the temples and UNESCO treasures of Kyoto and Nara, enjoy the local specialties of Kobe Beef and Takoyaki, explore Himeji Castle or shop 'til you drop in Osaka. For kids of all ages Kansai is also home to Universal Studios Japan. 

Kansai is known for the warm welcome given by its inhabitants and soothing medolic regional dialect Kansai-ben. 

JRP Assistance

The JRP Assistance service is offered to customers who have purchased a Japan Rail Pass on the Japan-Rail-Pass or the Japan Experience website. This service provides unlimited access to telephone assistance in Japan 7 days a week and from 8 a.m. to 8 p.m. for any questions, advice or troubleshooting relating to your train journey in Japan. This service also allows you to get a full refund of your Japan Rail Pass, should you need to cancel your order.

Conditions of the Kansai Area Pass

Eligibility

• Only international tourists who have a temporary visitor entry status for Japan are eligible for this pass.
• Japanese passport holders can NOT use this pass.

Exchange

• The MCO (Miscellaneous Charges Order) can be exchanged over a 3-month period.
• To exchange the voucher (Miscellaneous Charges Order) for the pass you will need your passport.
• The activation date of the pass, once the pass has been obtained, can no longer be changed.

JR Exchange Offices:

• Kyoto Station, JR WEST (central exit), Ticket Office, daily from 5:30 am to 11 pm
• Shin-Osaka Station JR WEST (East exit), Ticket Office, daily from 5:30 am to 11:30 pm
• Osaka Station, JR WEST Ticket Office (East exit), daily from 5:30 am to 11 pm
• Kansai Airport Station, Ticket Office, daily from 5:30 am to 11 pm
• Sannomiya Station (Kobe), central exit, Ticket Office, daily from 5:30 am to 11 pm
• Nara Station, Ticket Office, daily from 9 am to 8 pm
• Wakayama Station, Ticket Office, daily from 4.50 am to midnight.

Validity

What does the JR Kansai Pass include? 

• Kansai Airport Express Haruka
• Nara line
• JR Kyoto line
• Gakkentoshi line
• Yamatoji line
• JR-Tozai line
• Osaka Higashi line
• The Osaka Loop Line
• JR-Yumesaki line
• Hanwa line
• JR-Kobe line
• The pass is valid from Kansai Airport, Kyoto and Nara in the East to Himeji in the West
• West JR Bus betweet Kyoto Station, Takao and Shuzan
• One day voucher for the Kyoto City Subway, Keihan Railway, and Hankyu Railway

What is not included with the pass? 

• Shinkansen Bullet Trains and Express Trains (excluding the Haruka) are not included in the pass.
• The pass cannot be used on expressway buses.

Seat Reservations 

• With the pass, no additional fee is required when reserving seats. Please note there is a maximum of two seat reservations for the Haruka Express between Kyoto and Kansai International Airport.
• Non-reserved Ordinary class cars can be accessed freely.
• In order to travel in first class (Green cars) you will have to pay additional fees.
• To access the platforms, show your pass to the JR West staff located at the platform gates.
• To reserve a seat, ask the JR West staff at the ticket office.
• It is a personal pass. Please always carry your passport when using the pass as station and train staff may check it.

Cancellation conditions and fees

• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• A cancellation fee of 15% of the value of the voucher will be retained.
• No refund is possible for a voucher received by us more than one year from the date of issue.
• A refund is not possible for a lost or stolen voucher.